Changed your mind? Fine.

Look at you go is operated, supplied and licensed by Thomas Oliver West, an individual sole trader using the trading name Look at you go. Paddle is the Merchant of Record and authorised reseller for purchases processed through Paddle. Our order process is conducted by Paddle.com Market Ltd (“Paddle”), which handles payments and returns.

You can take a full refund within 30 days of a new monthly or annual subscription payment, or a renewal. No explanation is required.

It is a button, not a conversation. Sign in and open Plan & billing. If you are inside the 30-day window you will see a "Refund me" option with the exact amount and the date the window closes. One tap refunds the payment in full and ends the subscription there and then - nothing renews afterwards.

Refunds are processed by Paddle.com Market Ltd (“Paddle”), our merchant of record, back to the original payment method. Money usually lands within 5 to 10 business days, depending on your bank.

You can also request a refund directly from Paddle at paddle.net. If the button is not showing and you think it should be, email support@lookatyougo.appfrom the address on your account and we will help.

After 30 days, you can cancel at any time in Billing and keep access until the end of the period you have already paid for. If something on our side broke, or you were charged in error, contact us and we will put it right regardless of the date.

Refunded purchases end the associated paid access immediately.