Refunds
Last updated 15 August 2026.
You can take a full refund within 30 days of any payment to Look at you go - a new subscription, a renewal, or a one-off pack. No form to fill in and no explanation required.
It is a button, not a conversation. Sign in and open Plan & billing. If you are inside the 30-day window you will see a "Refund me" option with the exact amount and the date the window closes. One tap refunds the payment in full and ends the subscription there and then - nothing renews afterwards.
Refunds are processed by Paddle.com Market Ltd (“Paddle”), our merchant of record, back to the original payment method. Money usually lands within 5 to 10 business days, depending on your bank.
If the button is not showing and you think it should be, email Support@lovable.app from the address on your account and we will do it manually.
After 30 days, you can cancel at any time in Billing and keep access until the end of the period you have already paid for. If something on our side broke, or you were charged in error, contact us and we will put it right regardless of the date.
Accounts suspended for abuse of the service or of other people are not eligible. Refunded purchases end the associated access immediately.