The deal, in short.

Look at you go is operated, supplied and licensed by Thomas Oliver West, an individual sole trader using the trading name Look at you go. These terms govern your use of the service and form an agreement between you and Thomas Oliver West for that use. Reach us at support@lookatyougo.app.

Paddle is the Merchant of Record and authorised reseller for purchases processed through Paddle. Our order process is conducted by Paddle.com Market Ltd (“Paddle”). Paddle handles payment, billing, tax, invoices, purchase-related customer service and returns. Your purchase is also governed by Paddle's Buyer Terms also apply to your purchase.

By creating an account or continuing to use Look at you go, you agree to these terms. If you use the service for an organisation, you confirm that you have authority to bind it. Otherwise, you confirm that you can enter into this agreement in your own name.

One account per person, for your own career record. Keep your login to yourself. You must be old enough to work in your country to use the product.

Your check-ins, documents and notes remain yours. You give us permission to store and process them purely to run the product for you: transcribing, extracting evidence, generating cases and prep packs. Do not upload material you are not allowed to hold, such as confidential employer documents you have no right to keep.

Use Look at you go for your own career record and nothing else. Do not break the law with it, commit fraud or send spam, infringe intellectual property, upload malware, harass anyone, upload other people's personal data without a right to hold it, resell or share your account, scrape or reverse engineer the service, probe or bypass its security, attempt to reach another person's data, or interfere with the service for others.

You keep every right in the content you put in and in the cases and prep packs generated from it. Thomas Oliver West keeps every right in the software, design, prompts, models and brand. Nothing here transfers ownership of the product to you; you get a personal, non-transferable licence to use it while your account is active.

A private, durable record of your work, an honest read of the evidence in it, and export or deletion whenever you want it.

We do not promise a promotion, a pay rise, a job, or any particular outcome from a review. AI-generated assessments and drafts are opinions built from the evidence you supply, not professional, legal or financial advice. Check anything before you rely on it, and rewrite anything that does not sound like you.

There is one plan: Look at you go, available for £5 a month or £49 a year. It is billed in advance and renews monthly or yearly, according to the billing period you choose, unless cancelled. No tiers, no add-on packs. Payment, invoicing and tax are handled by Paddle as Merchant of Record and authorised reseller under Paddle's Buyer Terms. Cancel any time in Billing; you keep access until the end of the period already paid for.

Refunds follow our refund policy: 30 days, no interrogation.

We may suspend or close an account for a material breach of these terms, non-payment, a security or fraud risk, or a serious or repeated breach of the acceptable use rules above. Where it is reasonable we will warn you first and give you a chance to fix it, and you can always export your record. Serious breaches can mean immediate suspension without notice.

We aim to keep the service running and improving, but do not guarantee uninterrupted or error-free performance. Features may change, and we will tell you before anything material is removed. Material changes to these terms will be announced in the product before they take effect.

Delete your account in Settings whenever you like. That removes your record and login permanently, with no copy kept.