Your record, and nobody else's.

Look at you go is operated, supplied and licensed by Thomas Oliver West, an individual sole trader using the trading name Look at you go. Thomas Oliver West is the controller for LAYG account and product data described in this notice. Questions go to support@lookatyougo.app.

It is a personal product. Your account is yours as an individual, not your employer's. No manager, colleague, HR system or recruiter is given access, and there is no employer-facing view of your record. If you change job, the record comes with you.

The categories of personal data we hold:

• Account data: email address, login credentials handled by our authentication provider, and account settings.
• Profile data: name, role title, employer, industry, seniority, location, experience, goals and salary figures you choose to enter.
• Career content: check-ins and their transcripts, extracted evidence, notes, documents you upload to the Vault, and the cases and prep packs generated from them.
• Communication data: notification preferences, registered devices and a log of reminders sent to you.
• Transaction data: plan, subscription status and billing events. Card details are never seen or stored by us.
• Technical data: session identifier, page paths, product events and error reports used to keep the service working.

Voice check-ins are transcribed in your browser where the browser supports it, and the audio never leaves the device in that case. Where it does not, including the iPhone app, the recording is sent to our speech-to-text provider, converted to text and not stored by us. Either way, only the text you can see on screen is saved to your record.

Check-ins, documents and profile details are sent to third-party AI models to transcribe structure, extract evidence, score strength and recency, and draft cases. Those providers process the content to return a result and do not use it to train their models.

AI output is an assistant, not an oracle. Evidence is only ever a suggestion until you confirm it, and every insight shows the records it was drawn from so you can check the working.

Your record is never used to train our own models, and never sold or shared for advertising. There is more detail on how we use AI.

Data is stored in a managed Postgres database with row-level security, so every query is scoped to your user account. Access is over encrypted connections. A small number of engineers can reach production infrastructure for support and incident response.

Categories of recipient:

• Paddle.com Market Ltd. Paddle is the Merchant of Record and authorised reseller for purchases processed through Paddle. Paddle is separately responsible for the payment and billing data it processes, including payments, subscriptions, tax and invoices, under its own privacy notice.
• Our cloud hosting and managed database provider, which stores the data on our behalf.
• AI model providers, which process the content of a request to return a result and do not train on it.
• Push and email delivery providers, used only to send reminders you asked for.

Your record is never sold, and never shared with employers, recruiters or advertisers.

• Contract: to create your account, provide the service, process your instructions and manage your subscription.
• Legitimate interests: to secure, maintain and improve the product, prevent misuse and answer support requests, where those interests do not override your rights.
• Consent: for optional notifications and any other optional processing that asks for your permission. You can withdraw consent at any time.
• Legal obligation: where records must be kept or disclosed to comply with the law.

Account and career content is kept while your account is open so the service can maintain your record. When you delete your account, the app removes the account data and content it controls. Limited transaction, security or support records may be retained where required by law or reasonably needed to establish, exercise or defend legal claims, then deleted or anonymised when no longer needed.

Paddle keeps payment and tax records under its own legal obligations and retention rules.

Some service providers may process data outside the United Kingdom or European Economic Area. Where data protection law requires it, those transfers must use a recognised safeguard such as an adequacy decision or approved standard contractual clauses.

The service uses essential browser storage and cookies to keep you signed in, protect your session and remember necessary settings. It does not use advertising cookies. If optional analytics or marketing cookies are introduced, they will require an appropriate choice before they are used.

Settings has a one-click export of everything held about you as a single JSON file, and a permanent delete that removes every record, every document and your login itself. Deletion is immediate and cannot be undone.

Reminders are sent only when you turn them on, at the day and time you choose, in your own timezone, and never during your quiet hours. Discreet mode strips detail from the lock-screen text. You can turn all of it off in Settings.

Depending on the law that applies to you, you may have rights to access, correct, erase or restrict your data, receive a portable copy, object to processing, and withdraw consent. Settings lets you export or erase your account data directly. Email support@lookatyougo.appto exercise a right and we will normally respond within one month. You may also complain to the UK Information Commissioner's Office or your local data protection authority. Thomas Oliver West is the controller for these purposes.